COVID 19 Announcement - March 2020
We just wanted to let you know that we are still up and running, business as (almost) usual, working hard to make all your orders. We have a small core team keeping the workshop running and will continue to do so for as long as possible.
Royal Mail have made us aware of some postal delays within their network due to current circumstances and at present we are not able to offer guaranteed delivery dates for standard or express orders, so please allow an extra couple of days for delivery. Thank you for your patience with this and please be assured that both our team and Royal Mail will be doing their best to keep things running as smoothly as possible.
Our customer service team is working remotely at present but are still on hand and will continue to respond to your messages as quickly as possible with help and advice.
In times like these it's more important than ever to stay connected and let your loved ones know you're thinking about them, even when you're apart, so we've created an edit of letterbox-friendly gifts you can send to put a smile on their face. We're also currently offering free personalised packaging upgrades to make their gift more special if you're posting direct, including new Miss You and Sending Love tags (use code WITHLOVE).
It's a funny old time right now but we're still going to be here for as long as we can with thoughtful gifts for you - keepsakes to remember the best of times and raise a smile when things are tough.
Take care and thank you for your continued support of our small business x